To serve our customers across various channels in the most cost-optimized way possible, we need a holistic supply chain planning and control concept that standardizes, streamlines, and, where possible, automates processes. With fulfillmenttools’ order management system, we have found exactly the right solution

We need a system that unifies our inventory management and ensures that customers always have accurate information regarding delivery and availability. At the same time, it must enable us to fulfill orders efficiently. With fulfillmenttools’ Order Management System, we’ve found the right solution.

The transition from an inhouse monolithic platform to a modular Composable Commerce solution is the essential foundation for our future growth and expansion at BLUME2000, Thanks to professional support, the project and software implementation were successfully completed in just 150 days up to the go-live

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Thanks to fulfillmenttools’ software, we can implement concepts such aus ship-from-store and click and reserve. This has enabled us to take our customer journey to a new level, save costs and make our processes more efficient. Thanks to the modern technology, integration was easy and we can scale and grow according to our needs

Our biggest challenge is to handle the multi complex order management for the large number of islands around Indonesia. Due to the smart and unique routing options of the fulfillmenttools Distributed Order Management System, our operations are now able to serve customers more flexible and with a minimum principle cost.

By automating the order lifecycle and orchestrating individual orders across multiple locations, partners, and systems, we can now provide a seamless yet personalized fulfillment service that meets the high expectations of our luxury customers.