About us
Born as a high-tech spin-off from REWE digital and backed by the REWE Group's €96 billion retail ecosystem, fulfillmenttools combines nearly a century of market leadership with cutting-edge SaaS innovation.
We empower global brands to master the complexities of modern fulfillment, turning logistics into a seamless customer experience that directly accelerates revenue. With 90 years of retail heritage and a decade of specialized SaaS expertise, we don't just provide software — we provide the blueprint for scalable commerce success. At the heart of it all is our nerdherd — curious, driven specialists who thrive on pushing the boundaries of what an Agentic Order Management System can do.
Small enough to care. Big enough to scale.
fulfillmenttools at a glance
90 years
Retail heritage
70+
Passionate experts
100%
MACH certified
99,99%
Uptime and availability
24/7
Enterprise support
140 ms
Average time for routing
Who we are
Master retail complexity
We scale fulfillment
We empower retailers to orchestrate even the most complex fulfillment network with confidence. fulfillmenttools unifies stores, warehouses, and partners — turning fragmented systems into a scalable operation.
Powered by intelligence
We power clarity with AI
fulfillmenttools connects fulfillment operations with AI-driven decision-making, giving internal agents the intelligence to act and external agents the operational foundation they need.
Engineering excellence
We build the future of retail
We don't wait for the future, we engineer it. We offer modern, best-of-breed technology that helps every retailer stand out with a distinctive shopping experience.
Built from retail reality
We connect retail and cloud
Coming from the REWE Group, we know that order routing is about more than just data. We build software that thrives in the real world and creates genuine value.
Stronger together
We empower every individual
Our best work happens when we feel free to be ourselves. By embracing diversity and inclusion, the nerdherd creates a space where talent knows no borders and every team member can thrive.
One team, one goal
We break down silos
Whether it's tech, sales, or people and culture, we work as one team. We combine the agility of a start-up with the reliability of a global enterprise to achieve the best results together.
Meet Bison Phil
As the embodiment of who we are at fulfillmenttools, we want to introduce: Phil As a proud member of our Nerdherd, Phil stands for team spirit, curiosity, reliability and the courage to challenge the status quo. With his calm strength and tech‑nerd charm, he captures the heart of our culture: smart problem‑solving, continuous learning and builds solutions that make a difference.
Phil is a bison from Yellowstone National Park who grew up with a deep curiosity for technology and a desire to explore the world. Frustrated by slow online deliveries to his herd back home, he set out on a global journey across Europe, working with various tech companies before discovering fulfillmenttools in Cologne. Drawn to its mission of making order fulfillment faster and smarter, he joined the team to help improve delivery processes for retailers—and for his family in Yellowstone. Today, Cologne is his adopted home, where he and the Nerdherd work together to optimize resources, streamline processes, and create better experiences for customers worldwide.
Our story
From retail to digital frontiers
Rooted in 90 years of REWE Group retail excellence, we bridge the gap between retail tradition and AI-driven tech.
2019
The vision
Conceptualize a next-gen solution to solve real-world retail challenges.
2020
The launch
Official founding and go-live with a dedicated core team of experts.
2021
Going global
Expand our horizons and launch international customer operations.
2022
Recognition
Gain momentum as leading industry analysts recognize our impact.
2023
MACH Alliance
Join the MACH Alliance as a seal of excellence for our future-proof tech.
