The challenge

Convert more. Cancel less.

Customers’ final buying decision is based on the checkout — available stock, delivery date, and fulfillment options. Without an Agentic Order Management System with real-time inventory and accurate promising, retailers lose sales at the moment of highest purchase intent.

Uncertain checkout drives cart abandonment

Inaccurate availability-to-promise causes stockouts

Limited checkout options reduce sales

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Facts

The revenue impact of fulfillment at the point of purchase

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19%

higher purchase likelihood with omnichannel options at checkout
(McKinsey, 2024)

18%

lower cart abandonment with unified commerce vs. siloed
(Forrester, 2024)

<15%

revenue uplift from omnichannel fulfillment maturity 
(McKinsey, 2024)

Turn fulfillment into revenue driver

Key success factors

Consistent, reliable fulfillment drives repeat purchases.

And long-term revenue growth.

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Accurate delivery promises that convert

Real-time available-to-promise logic calculates precise delivery dates at checkout based on inventory and carrier capacity

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Eliminate lost sales from false stockout

Unified inventory visibility surfaces real-time availability across your full network

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Fulfillment options with real capability

Click & Collect, same-day and express options backed by actual network capacity

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Prevent post-purchase cancellations

Accurate promising and real-time inventory reservation ensure that confirmed orders can be fulfilled

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Reliable fulfillment builds loyalty

Reliable fulfillment builds the repeat purchase behavior that drives long-term revenue growth.

Product overview

Maximize your conversions

Turn your store network into an intelligent fulfillment engine that delivers accurate ATP, precise delivery promises, and real-time inventory visibility.

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Global Inventory Hub

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Availability and Promising

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Advanced Order Routing

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Order Management

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Store Operations

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Analytics

Roadmap to omnichannel success

Blueprint for scalable implementation, from basic operations to AI-driven unified commerce.

1

Basic Agentic Order Management

Establish AI-driven core order visibility and basic routing in key physical stores and warehouses.

Use Cases

  • Order routing
  • Ship-from-store / warehouses
  • Click-and-collect
  • Global inventory sync

Scope

Piloting of core locations

2

Advanced Order Management

Optimize intelligent inventory and multi-node fulfillment logic for better efficiency.

Use Cases

  • Real-time inventory visibility
  • Intelligent shop availabilities
  • Customized order routing
  • Manage returns

Scope

National rollout across brands

3

Sophisticated Order Management

Implement high-level customer-centric logic for complex scenarios with AI agents.

Use Cases

  • Pre- and Back-order handling
  • Promising for multi-brands
  • Automated exception handling
  • Loyalty driven routing

Scope

Full network integration

4

Unified Network Commerce

Achieve seamless integration across all touchpoints and maximize business revenues.

Use Cases

  • Ship-to-store pickup and delivery orders
  • Endless aisle
  • Dynamic AI routing

Scope

Global scale and optimization

Customer success

How leading retailers improve with fulfillmenttools

Power accurate ATP and delivery promises with real-time inventory to maximize conversions and sales.

How Jeans Fritz leverages omnichannel fulfillment

Jeans Fritz

How Jeans Fritz leverages omnichannel fulfillment

Jeans Fritz is strengthening its omnichannel fulfillment by rolling out fulfillmenttools across its German operations to deliver simple, fast, and personal shopping experiences both online and in store.

Multi‑Brand retail business across thousands of islands

Kanmo Group

Multi‑Brand retail business across thousands of islands

Kanmo needed a scalable, API‑first solution to create one view on inventory and orders across stores, warehouses and brands. The composable Distributed Order Management System from fulfillmenttools proved to be the ideal fit.

On-point delivery dates through Advanced Order Routing

BLUME2000

On-point delivery dates through Advanced Order Routing

The automation of order-routing processes enables BLUME2000 to identify the best fulfillment locations and ensure precise delivery according to fixed delivery dates.

Leverage your business

Maximize your potential now

Let us optimize your fulfillment processes together.