security
Enterprise-grade security
We build, operate, and continuously improve our Agentic Order Management System with one clear priority: protecting your data and ensuring the reliability your business depends on.
ISO 27001-certified udited by Bureau Veritas
GDPR-compliant, by design and by default
MACH agent ready recognized, built for enterprises
Our information security management system is ISO/IEC 27001-certified by Bureau Veritas.
We meet strict GDPR requirements through secure data processing, access controls, and EU privacy standards.
We're MACH-certified in 2026 for agentic work proven in production at enterprise scale.
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Built for security and reliability
Information security isn’t an add-on. It’s a fundamental part of our organizational strategy.
Architectural security
fulfillmenttools is based on state-of-the-art technology. On all levels of engineering and architecture, security is a core concern.
Operational security
Security is built into every step of our agile practices through automated multi‑level testing, continuous reviews, and strict quality measurements.
Physical security
We ensure physical and network security through WPA2‑secured SSO access, centrally managed and encrypted company devices, and facility protections.
Performance management
Our cloud‑native setup ensures that the fulfillmenttools scales automatically during peak loads, keeps latency low, and maintains the responsiveness required.
Compliance
Data privacy and security are core values: we are ISO 27001-certified, GDPR-compliant, and EU-hosted, with ongoing reviews of our third-party data processors.
Business continuity management
All parts of our infrastructure are continually reviewed for resilience in the event of external catastrophes, data center outages, human error, or criminal activity.
Built on trust, secured for scale
fulfillmenttools is EU-hosted, ISO 27001-certified, GDPR-compliant, and backed by REWE Group to ensure enterprise-grade protection for commerce operations.
ISO 27001-certified
fulfillmenttools is ISO/IEC 27001:2022-certified by Bureau Veritas, confirming our information security management system meets the international standard for protecting operational and customer data.
- Independently audited by Bureau Veritas Certification Holding SAS
- Valid from 13 July 2026 to 12 July 2029 (Certificate No. DE016794)
- Recognized international security standard at enterprise level
MACH Agent Ready 2026
We are recognized as Agent Ready 2026 by MACH Alliance, confirming our agentic capabilities have been independently assessed and demonstrated in production at enterprise scale.
- Assessed by MACH Alliance
- Demonstrated agentic work running in production
- Recognized against enterprise-scale operational standards
GDPR compliance
fulfillmenttools is designed to meet strict GDPR requirements, including secure data processing, transparent access control, and adherence to EU privacy standards.
- Data is only accessed by authorized individuals
- Robust auditing and monitoring practices
- Compliance with the principles of purpose limitation and accountability
Hosted on Google Cloud
fulfillmenttools runs on Google Cloud infrastructure, ensuring highest data protection and compliance all around the globe.
- High availability and built‑in security features
- Ability to scale instantly during peak operations
- EU-hosted and possibility to deploy all over the world
REWE Group backing
fulfillmenttools is a subsidiary of REWE Group, one of Europe’s largest retail and tourism cooperatives, giving us access to the mature security standards and corporate governance of a major enterprise.
- Strict compliance frameworks
- Robust security culture of a multinational retailer
- Stability, reliability, and long‑term security
